CEA requires all new entrants to sit for a compulsory RES course before taking the RES exam. Kindly note that only courses provided by CEA Approved Course Providers (ACPs) will be recognised by Exam Administrator and CEA. 

Upon completion of the RES course and receiving your certificate, you are required to pass the RES exam within 24 months from the date of Certification of Completion with Benchmark Realpro Pte Ltd (BRPL). After passing the RES exam, you must apply for registration or licensing through an Estate Agency to CEA within 24 months from the date of the exam certificate otherwise your certificate will not be valid for registration/licensing purpose.

1. Course Registration

Foreigners ARE NOT ALLOWED TO REGISTER for the RES Course without CEA's confirmation. Foreigners who have registered and paid for the RES Course without CEA's confirmation shall have $100/- administrative charges deducted and the balance shall be refunded to the foreigner.

2. Replacement Lessons, Deferment of the course & Refunds

Benchmark allows you to transfer to another intake (within 6 months) or find a replacement to take over your place in the intake without any admin charge under certain limited circumstances.

However, it is subject to the person replacing you meets the CEA’s minimum entry requirements and Skillsfuture credits eligibility for claim.

Skillsfuture credits are non-transferrable between individuals and the individual replacing you may need to pay the course fee accordingly.

In the event of a successful request for deferment of the RES course, you will be given 6 months from the date of our approved email to you to complete the course.

Any request for replacement lessons, deferment of the course or refund will be permitted on a case-to-case basis, entirely at the discretion of Benchmark and subject to us receiving satisfactory supporting evidence of any of the limited grounds for replacement, deferment or refund listed below:

a. Death of spouse, child, parent, sibling, grandparent, or grandchild

b. Hospitalisation in the course duration

c. Accident occurring on the day of the course

d. National Service duties 

No refund will be given:

i.    if you had attended the course halfway and any of the above event occurs.

ii.  you have successfully deferred your course to a later date by Benchmark but you had changed your mind later and do not want to proceed with the course thereafter. It would be considered that you have voluntarily withdrawn from the course (Refer to the Benchmark refund policy for details.)

Refund will be subject to an administrative fee of $100 in certain circumstances, please refer to the table below.

The refund will be paid via internet banking transfer, it takes 2-3 weeks for the transaction to be processed.

BENCHMARK REFUND POLICY	REMARKS
Benchmark cancels course	Full Refund
Participant withdraws from the course 14 working days before course commencement date. Required to write-in to [ email ] for refund.	Full Refund
Participant withdraws from the course within 7 working days before course commencement date. Required to write-in to admin@benchmarkrealpro.com for refund.	Full refund (subject to $100 Administrative Fee)
Participant withdraws from course on the first day of lesson onwards or no-show on first lesson onwards.	No Refund provided.

3. Mode of Payment

Real Estate Salesperson Course Fee: $650.00 (No GST) - Excluding RES Examination Fee. 

Please ensure that you FULFILL THE ADMISSION CRITERIA mentioned in paragraph 1a, 1b and 1c or 1d BEFORE submitting your registration manually or online. Course fees WILL NOT be refunded if your certificate does not fall under any of these categories.

4. Attending RES Course

Course participants must bring and show their Identity Card / Passport to BRPL for identity verification. BRPL reserves the right to reject any Course participants who fail to provide any form of identification.

5. Certificate of Attendance / Reprint of Certificate of Attendance       

There are 2 lessons per day. Certificate of Attendance will only be awarded to participants who fulfill a Minimum of 75% Attendance (i.e. 12 LESSONS OUT OF 16 LESSONS FOR 8 DAYS WEEKDAY RES CRASH COURSE OR 9 LESSONS OUT OF 12 LESSONS FOR 3 WEEKENDS RES CRASH COURSE). Signing your attendance at the beginning and at the end of each lesson is compulsory.  

For ZOOM Online RES Course, a web/video camera on your devices is COMPULSORY for recording of your attendance (i.e. face-to-face).

There will NOT be any make up classes if participants are absent for any lessons.           

In accordance to CEA’s regulation, Certificate of Attendance shall only be awarded at the end of the RES Course and not when the participants fulfill 75% of Attendance. 
           
Participants who do not complete the minimum 75% Attendance will not be awarded the Certificate of Attendance at the end of the RES Course. 

There will be a $10.00 administrative charge for any request for reprint of RES Certificate of Attendance. Participants concerned are to email to us with reason/s for such a request (e.g. lost of Certificate of Attendance). 

6. Terms and Conditions / Amendments / Course Changes / Additional Notes

BRPL reserves the right to change the terms and conditions or to change/cancel or make any amendments to the course / fees / dates / timings / venue / trainers / course contents / postpone / renaming of RES Intake or course without any prior notice. Full refund will only be made in THE EVENT OF COURSE CANCELLATION for whatever reason/s or in whatever circumstances. 

For the avoidance of doubt, postponement means "to put off or defer to a later date" regardless of change of RES Intake numbering. For example, "the RES Course has been postponed to the following month or another date / RES Intake" SHOULD NOT BE INTERPRETED AS A CANCELLATION OF THE COURSE.

Any additional notes sent to RES participants via email will not be printed by BRPL.

7. Post-Course Review

At the end of each course run, the ACP shall collect participants’ feedback on the course contents and delivery, course materials and trainers. All RES course participants are required to submit the Post RES Course Evaluation Form.

Skillsfuture Singapore also requires Course participants to give Training Quality and Outcomes Measurement (TRAQOM) feedback. This is an initiative developed by SkillsFuture Singapore to raise the quality of SSG-funded courses.

Hence, we seek your understanding and cooperation in these matters.

8. Copyright & Prohibition on Audio and/or Video Recording (or any form of electronic recording, etc)

It is hereby acknowledged by the course applicant that all course materials, additional notes, questions and answers, etc. provided remain always the intellectual property of BRPL unless otherwise stated. Course materials may not be reproduced in whole or in part without the prior written permission of BRPL. Audio and/or video recordings of the lessons are strictly prohibited for whatever reason/s. BRPL reserves the right to take any action as it deem fit. 

9. Misconduct

BRPL reserves the right to take any action on any participants who are unruly in their conduct and/or behaviour or who may cause unnecessary continuous disruption/distraction during any lesson or class.  

10. Personal Data Protection Act (PDPA) - Customer's Marketing Consent 

Benchmark Realpro Pte Ltd is committed to handling your personal data with care and ensuring your privacy under the Personal Data Protection Act 2012 (PDPA). By providing us with your contact details from your enquiry, subscription and/or registration, you have given your consent to us for sending marketing and promotional information and materials to you by way of postal mail and/or telephone calls and/or facsimile and/or electronic transmission to your email address(es).

If you wish to opt out of receiving marketing and promotional information and materials from us, please write or email to us separately. Kindly note that if you do not exercise your right to opt out of receiving such marketing information, you will be deemed to have consented to the receiving of such marketing information from Benchmark Realpro Pte Ltd.

11. Enquiries

Please feel free to call us for any further enquiries.

BenchMark RealPro Pte Ltd

151 Chin Swee Road #03-31 Manhattan House Singapore 169876

Tel: 67355860 / 67355861 

Email: admin@benchmarkrealpro.com

 Updated on 9th September 2024